FAQ

How do I know you will do a good job?
We recommend checking out our catering testimonials. If you and/or your committee have never sampled our food, we invite you to a tasting. Please call Hot Spot Barbecue & Catering at 850-712-7752 to set up a time convenient to you. After tasting our great food and meeting some of our Catering Team, you can rest assured that we will do a great job for you.

How much notice do you need to book my catering?
For Drop-Off / Pick-Up Catering for up to 50 Guests, we ask for a 48-hour notice. However, please feel free to call Hot Spot Barbecue & Catering at 850-712-7752 for last minute orders. We Love a Challenge.

For Full Service and Large Event Catering, we recommend you book as far in advance as possible, to ensure your date is reserved on our calendar. Feel free to call us for short notice events. If we have an opening, we are more than happy to work with you.

Do you have any minimums for catering?
Generally, Our Self-Service Catering packages require you order for a minimum of 10 Guests. Our Full Service Catering requires you order for a minimum of 50 Guests. Of course, if you have a special need for something outside these minimums, call Hot Spot Barbecue & Catering at 850-712-7752 to see what we can do.

Is Delivery Available?
Yes. Pensacola area delivery is typically $20. Other area delivery charges are based on distance from our restaurant at 901 East La Rua Street in Pensacola, Florida 32501 and size of the order. Please call Hot Spot Barbecue & Catering at 850-712-7752 for specifics.

What levels of service do you offer?
We currently offer the following:

  • Self Service Buffet: Served in disposable aluminum pans and trays; perfect for leftovers and easy clean up. You can either pick-up from our restaurant or have it delivered.
  • Delivered & Dressed Buffet: We will drop off your buffet, set it up. We can include a table cloth and wire chaffing stands if needed.
  • Full Service Buffet: Our catering team will deliver, set-up and replenish your buffet, and keep it tidy during your event. Afterwards, they will clean up everything. We can supply tables, table clothes, tableware, stainless steel chaffing dishes, and serving pieces.

What is your cancellation policy?
For all self-service catering orders with less than 30 Guests, we require at least a 4-hour notice. For orders with more than 30 Guests and all full service catering, we require 72 hours.

Can You Make Accommodations for Special Diets?
Absolutely! We can provide options specific to your Special Guest’s needs.

Can I Order or get a Quote Online?
Yes. Click here to order online or click here to put together an online catering quote. We are always happy to consult personally, take your order, or put together a catering quote over the phone. Just call Hot Spot Barbecue & Catering at 850-712-7752.

What methods of payment do you accept?
We accept cash, check, VISA, Master Card, American Express, and Discover.

For your convenience in handling recurring orders, we are happy to set you up with a house charge account. Call Hot Spot Barbecue – Catering at 850-712-7752 for details.

I only need some items catered. Do I have to purchase one of your buffets?
We offer all of our catering specialties as a la carte catering items. You can order exactly what you need.

Do you keep my orders on file?
We use the industry’s leading catering system to keep up with all of your catering orders and quotes. At any time, you can call Hot Spot Barbecue & Catering at 850-712-7752, and we’ll be happy to provide you a copy of any order or quickly place a duplicate order for you.