Privacy Policy
Draft revision date: November 9, 2026
This Privacy Policy describes how ServeBBQ handles information received through website inquiries and related correspondence. It explains what information may be involved, why it is used, and how you can contact us about it.
Contact Information
For privacy questions or requests concerning your information, contact ServeBBQ:
Email: [email protected]
Telephone: +1 850-712-7752
Address: 901 E La Rua St, Pensacola, Florida 32501, United States
Please identify your request clearly. Do not include payment card numbers, passwords, identity documents, or unrelated personal information in an initial message.
Information You Provide
When you contact ServeBBQ, your correspondence may include:
- Your name.
- Email address or telephone number.
- Company or organization name.
- Event date and location.
- Estimated guest count.
- Menu interests and service preferences.
- Budget information.
- Other details you choose to include.
You can ask a general question without providing a complete event brief. Information should be proportionate to the request.
Information About Other People
Avoid sending guest lists or personal information about other people unless it is necessary and you are authorized to share it.
For dietary planning, describe the requirement without supplying medical records or unnecessary identifying details. Specific arrangements should be discussed with the provider responsible for preparing the food.
How Correspondence Is Used
Information received in an inquiry is used to:
- Understand and respond to the message.
- Discuss the event or website question raised.
- Maintain a record of relevant correspondence.
- Correct inaccurate information.
- Address complaints or privacy requests.
- Meet applicable legal obligations.
An inquiry is not a request to receive unrelated promotional messages. Any separate marketing subscription should explain what the subscriber will receive and how to stop it.
Technical Information
Website and email infrastructure may process technical information needed to deliver pages and messages, diagnose failures, and protect against misuse. Depending on the service involved, this may include an IP address, request time, browser information, or email delivery metadata.
Technical information should be used for the operation and protection of the relevant service. Any additional analytics, advertising, or profiling activity requires a corresponding explanation of the actual processing.
Cookies and Optional Features
Cookies are small pieces of information stored by a browser. Their purpose depends on the feature that creates them.
Where a website feature uses cookies or similar technologies, its purpose and available controls should be explained when the feature is introduced. Where consent is required, optional processing should not begin before the appropriate choice has been made.
You can also manage cookies through browser settings. Blocking a cookie may affect the feature that relies on it.
Sharing Information
Website hosting, email, and other technical providers may process information as part of delivering their services.
Information may also be disclosed when necessary to comply with a legal obligation, respond to a valid legal request, or establish, exercise, or defend legal claims.
Sending a general inquiry does not authorize unrelated businesses to use its contents for their own marketing. If an inquiry needs to be passed to an independent catering provider, the intended recipient and purpose should be made clear.
Retention
Correspondence is retained according to the reason it was received, whether the matter remains open, and any applicable recordkeeping obligations.
When information is no longer needed for those purposes, it should be deleted or anonymized. Relevant records may need to be retained longer where a dispute, legal obligation, or unresolved request requires it.
Your Choices and Rights
Depending on applicable law, you may be entitled to request access, correction, deletion, restriction, portability, or other controls over your personal information.
Send your request to [email protected]. Explain what information or interaction it concerns. Proportionate verification may be needed before personal records can be disclosed or changed.
If a request cannot be fulfilled in full, the response should explain the applicable reason. Rights and response deadlines depend on the laws governing the request.
Security and Sensitive Information
No website, email service, or storage system can guarantee complete security. Limit your messages to information needed for the conversation.
Do not send card details or passwords by email. If a payment or other sensitive transaction becomes necessary, use the method expressly provided by the responsible service provider.
Changes to This Policy
This policy should be updated when the website’s information practices change. The revision date identifies the version being presented.
A revised notice does not remove rights that apply to information already collected. Additional notification or consent may be required for certain changes.
FAQ
Do I need to provide my telephone number?
Only provide a telephone number if it is relevant to your inquiry or you would like a telephone response. An email address may be sufficient for a general website question.
Can I ask for information to be corrected?
Yes. Identify the correspondence and explain which information is inaccurate. Do not include unnecessary information about other people.
Can I request deletion of my messages?
You can submit a deletion request. Whether all records can be removed depends on applicable law and any continuing need to retain relevant information.
Does this policy cover an independent caterer?
It covers ServeBBQ correspondence and the website activities described here. An independent catering provider is responsible for explaining its own handling of information.
Where should I send a privacy request?
Send it to [email protected] with a clear subject such as “Privacy Request.” Describe the request without attaching sensitive documents unless a specific verification need has been explained.